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Unit 2 Responsibilities, Values and Behaviours in Health and Social Care (A/650/9477) Assignment Brief 2026

Unit 2 Responsibilities, Values and Behaviours in Health and Social Care Assignment Brief

Qualification ATHE Level 5 Diploma in Health and Social Care
Unit Reference Code A/650/9477
Unit Title Unit 2 Responsibilities, values and behaviours in health and social care
Credit 15
GLH 60
TQT 150
Unit aims This unit will develop the knowledge of responsibilities in health and social care and the values and behaviours that underpin practice. Learners will consider the manager’s viewpoint of communication, safeguarding, health and safety, partnership working and person-centred practice from the viewpoint of leading and managing these within organisations in health and social care. Learners will need to choose a national context in which to explore relevant legislation and may wish to consider a specific care context such as adult care.

Learning Outcome and Assessment Criteria

Learning outcomes
The learner will demonstrate that they:
Assessment criteria
The learner can:
1. Understand how to manage communication and information sharing in health and social care 1.1 Compare theoretical models of communication
1.2 Assess legal and ethical frameworks relating to confidentiality and sharing information1.3 Explore a range of communication tools and techniques and how they may overcome barriers to effective communication
2. Understand the effectiveness of safeguarding and protection in health and social care 2.1 Assess legislation and national and local strategies for safeguarding adults and children
2.2 Assess legislation, policies and procedures which promote health and safety and support wellbeing
3. Understand how to manage partnership working in health and social care 3.1 Analyse skills, attributes and environments required to support partnership working
3.2 Analyse barriers to partnership working and ways to overcome them
4. Understand how to lead person-centred practice in health and social care 4.1 Explain legislation, policy and procedures that promote dignity and human rights
4.2 Assess the importance of risk management, strength-based approaches, active participation and outcome-based practice for person-centred care4.3 Analyse personal attributes and behaviours that support the delivery of person-centred care

Indicative Content

1. Understand how to manage communication and information sharing in health and social care

  • Theoretical models of communication e.g. Argyle, Shannon and Weaver, Schramm, Walter Lippman’s barriers to effective communication, Scudder’s model.
  • Legal and ethical frameworks: legislation and guidance e.g. data protection regulation, Caldicott principles, when information can be shared without consent, security of information.
  • Tools and techniques: communication skills; conflict management and resolution; models of effective communication e.g. SOLER, SURETY; monitoring communication; person-centred communication, barriers to communication and how tools and techniques help to overcome them.
  • Managing information: security of information, information systems and processes, conflicts in respect of sharing information.
  • Importance of effective communication for care practice: building trust, partnership working; building relationships; collaboration; effective leading and managing.
  • Stakeholders include service users, families, carers, colleagues and other professionals.

2. Understand the effectiveness of safeguarding and protection in health and social care

  • Legislative frameworks for safeguarding adults and children e.g. in UK mental health and mental capacity legislation; deprivation of liberty safeguards and restrictive practices; law re female genital mutilation, modern slavery, domestic abuse and arranged marriage; whistleblowing; effectiveness of legislation in protecting individuals.
  • Strategies: local, national, organisational for managing safeguarding including reporting systems, local policies and procedures, procedures for comments and complaints, whistleblowing policies, duty of candour, duty of care.
  • Examples of breakdown of safeguarding procedures and policy/legal responses.
  • Identification of safeguarding issues, unsafe practices etc. responsibilities, strategies to prevent abuse and unsafe practice.
  • Responses to suspicions or disclosures of abuse; roles and responsibilities; sharing information; protecting evidence.
  • Creating a culture of whistleblowing within organisations.
  • Managing health and safety requirements, compliance with health and safety legislation, local policies and procedures, assessing health and safety risks
  • Promoting health and wellbeing: factors affecting health and wellbeing; meeting health and wellbeing needs; importance of independence.
  • Models of monitoring, reporting and responding to changes in health and wellbeing.
  • Effectiveness of policies and procedures promoting health and safety and supporting wellbeing.

3. Understand how to manage partnership working in health and social care

  • Best practice in partnership working; importance of partnership working; team working skills and attributes; legal requirement for partnership working (in UK), establishing positive relationships, commitment to partnership working, systems to support partnership working across organisations.
  • Personal skills and attributes: trust, empathy, honesty, professionalism, non-judgmental, valuing others, recognising boundaries of own role, communication and negotiation skills, conflict resolution skills, team building, networking.
  • Barriers e.g. organisational, cultural, professional differences, personal differences.

4. Understand how to lead person-centred practice in health and social care

  • Legislation and policy initiatives on the promotion of diversity, equality and inclusion in health and social care e.g. equality and human rights legislation, principles of dignity, organisational policies and procedures, models of health and disability e.g. medical, social models; cultures supporting equality, diversity, inclusion, dignity.
  • Principles of person-centred, outcome-based practice: personalised, co-ordinated, enabling, outcome-based care; person-centred assessment.
  • Conflicts in partnership working including professional differences, personal differences, organisation and cultural differences.
  • Risk management: risk assessments, positive risk-taking, importance of positive risk-taking for person-centred care.
  • Strengths-based approaches: focusing on strengths, abilities, skills, aspirations and interests rather than needs.
  • Active participation: promoting voice of service user; choice and control to service user.
  • Personal attributes and behaviours: care, compassion, courage, communication, competence, commitment, non-judgmental approaches, inclusion, respect etc.

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