SST102 Human Factors and Systems Design Group-based Assignment 2026

SST102 Group-based Assignment

This assignment is worth 16% of the final mark for SST102 Human Factors and Systems Design.

The cut-off date for this assignment is 11 March 2026 (Wednesday), 23 55 hours (mark deduction will start at 12 noon on 12 March 2026).

This GBA covers materials studied from Study Units 2, 3 and 6. You should review these materials in your course textbook, unit notes and tutorial presentation material before beginning the assignment. In addition, you may find it necessary to perform additional research in order to provide better answers to the questions.

Warning on Plagiarism or Collusion

Plagiarism and collusion are forms of cheating and are not acceptable in any form of a student’s work, including this assignment. You can avoid plagiarism by giving appropriate references when you use some other people’s ideas, words or pictures (including diagrams). Refer to the American Psychological Association (APA) Manual if you need reminding about quoting and referencing. You can avoid collusion by ensuring that your submission is based on your own individual effort.

The electronic submission of your assignment will be screened through a plagiarism detecting software, Turnitin.

For more information about plagiarism and cheating, you should refer to the Student Handbook. SUSS takes a tough stance against plagiarism and collusion. Serious cases will normally result in the student being referred to SUSS’s Student Disciplinary Group. For other cases, significant marking penalties or expulsion from the course will be imposed.

Note on using ChatGPT or AI for your assignment

ChatGPT is a powerful tool that can assist you in generating content and exploring ideas. However, we strongly recommend that you do not rely solely on ChatGPT for your assignments for the following reasons.

Assignments are designed to enhance your understanding of your subject. Thinking through your course materials, seeing their relevance in real life applications, and applying them to solve problems will help you develop a deeper understanding and appreciation of the subject. By depending heavily on ChatGPT, you thus lose the opportunity to develop your critical thinking and problem-solving skills.

While ChatGPT can generate responses for you, it cannot understand the specific context of your assignment. This could result in irrelevant answers which will impact your grades negatively. Worse still, it could generate inaccurate responses or errors, which again will result in a lower grade for you. Lastly, you must maintain academic integrity throughout your educational journey. If you must use ChatGPT or other AI systems, be sure to verify the accuracy of the generated content and rephrase in your own words, before integrating it into your own work in a responsible manner. Note that Turnitin can detect both AI generated content and plagiarism, and you will be subject to the same penalties outlined above.

As part of your submission, declare how you have utilized AI tools in preparing your report. The declaration should cover the following points:

Non-Usage Declaration

If you did not use any AI tools, please explicitly state this in your declaration. Example: “I did not use any AI tools in preparing my answers for this exam. The work submitted is entirely my own.”

Usage Declaration

• AI Tools: Specify the AI tools or platforms you have used (e.g., ChatGPT, Grammarly, Copilot).
• Purpose: Describe the purpose for using these tools (e.g., generating ideas, checking grammar, coding assistance).
• Extent of Use: Explain the extent of using AI (e.g., occasional help, significant part of the process).
• Originality: Confirm that the final submission is your own work and that AI tools were used to support, not replace, your own efforts.

Note that Turnitin can detect AI generated content, and you will be subjected to the same penalties outlined under plagiarism.

Assignment Question (Total 100 marks)

Each member of your group is to carry out an assessment of one Singapore-based ride-hailing App for booking a standard car from a standard residential location to a standard destination in the city. Some typical examples you can use are Grab, Gojek, TADA, Ryde, etc.

The task for each App should be carried out and completed on a smartphone. The assessment should cover the design of the App and your entire task flow to meet your intended objective of using the App for your selected booking.

Note: You should start your task assessment after the sign-in stage (if any) and end just before the actual booking confirmation. You are not to include any comparison of prices between the different Apps in your discussion.

While your evaluation should largely be based on usability and human-computer interaction, you can also discuss your points based on cognitive ergonomics and display design principles. You are to identify and describe good design features and shortcomings of the App. Your group should collectively conclude which is the best App design and explain your choice. Show or highlight your points with screenshots or illustrations of the App screens/pages.

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