My project talking about add new business line to Musanada

marketing project and need support to help me learn.

My project talking about (Marketing) by adding new business line to Musanada Co, which is house cleaner per hours ( Female ) for Saudi family, https://www.musanadah.com.sa/en/, how to be close with clients like send a survey or call them, improve our app by adding suggestions and complaints box. provide loyalty program for our special clients like give them free visit or cashback, partial refund if cleaner is not delivered on time or any special compensation. Segmentation: focusing on parents who worked with average income. Differentiation: how to distinguish our business from others, Provide a high quality with bunch market. Create special service like provide a house cleaner in same order day but with high price. provide SWOT Analysis.
Requirements:

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