Iceberg model

Using the Iceberg model, describe a real or fictional situation at work or school where there were observable behaviors and underlying beliefs, values, feelings, or needs that contributed to the behavior. Review this article “The Iceberg Model of Behavior: A Vital Framework for Leaders (https://www.linkedin.com/pulse/iceberg-model-behavior-vital-framework-leaders-shankar-subramanian/ )” for additional information on the Iceberg model and some approaches to identify some topics “below the waterline.”

The Iceberg model is an excellent systems tool for understanding and contextualizing human behavior. This tool supports emotional intelligence because what we think, feel, and want is below the waterline. Separating observable behaviors from what we think people are thinking is a wonderful way to approach situations with empathy and an open mind.

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