1. Describe the entire process of a service busines (hospitals) in a way that if a third person reads the description they can easily plot the value stream map. 2. Plot the value stream map for the hospital business process using a diagram. 3. Identify and explain improvement opportunities within the business process. 4. Plot the value stream map after implementation of improvement opportunities using a diagram.

1. Describe the entire process of a service busines (hospitals) in a way that if a third person reads the description they can easily plot the value stream map.
2. Plot the value stream map for the hospital business process using a diagram.
3. Identify and explain improvement opportunities within the business process.
4. Plot the value stream map after implementation of improvement opportunities using a diagram.