Unit 512 Continuous Improvement within Adult Care Assignment Brief 2026
Unit 512 Continuous Improvement within Adult Care Assignment Brief
| Qualification | City & Guilds Level 5 Diploma in Leadership and Management for Adult Care (England) (3096-51) |
|---|---|
| Unit Number | 512 |
| Unit Title | Continuous improvement within adult care |
| GLH | 25 |
| Credits | 4 |
| Aim | The aim of this unit is for learners to understand the principles of continuous quality improvement.
Learners will understand and demonstrate how continuous quality improvement can support innovation and change. It also explores systems and processes that facilitate positive outcomes for individuals and will allow learners to identify opportunities for service improvement through change management. Lessons learned from incidents and national events will enable learners to reflect on how these might be used to implement change through transformation and innovation. |
Learning Outcomes
The learner will:
LO1 understand continuous quality improvement in adult care
Assessment criteria
The learner can:
AC1.1 explain the meaning of:
a. quality improvement in adult care
b. continuous quality improvement in adult care
c. quality improvement tools
d. quality improvement techniques
AC1.2 explain how to meet regulatory and best practice guidance requirements using:
a. continuous quality improvement tools
b. continuous quality improvement techniques
AC1.3 outline the potential signs or indicators of poor practices in relation to quality improvement
AC1.4 explain how quality assurance practices inform quality improvement activities
AC1.5 explain how the following support person-centred practice:
a. governance
b. adult processes
c. compliance activity
AC1.6 explain how the following can support outcome-based practices:
a. governance
b. audit processes
LO2 be able to lead continuous improvement in practice
Assessment criteria
The learner can:
AC2.1 monitor progress towards the implementation of person-centred practice
AC2.2 evaluate progress towards the implementation of person-centred practice
AC2.3 monitor progress towards the achievement of positive outcomes
AC2.4 evaluate progress towards the achievement of positive outcomes
AC2.5 create opportunities for individuals and others to provide feedback on their experiences of the setting/service
AC2.6 use the views of individuals once they have been acknowledged
AC2.7 evaluate evidence-based research in best practice for:
a. person-centred practice
b. outcomes based practice
AC2.8 identify areas where digital technology could enhance:
a. person-centred practice
b. outcomes based practice
AC2.9 identify lessons learned from:
a. national incidents and events
b. internal incidents and events
AC2.10 act on lessons learned from:
a. national incidents and events
b. internal incidents and events
AC2.11 evaluate how positive outcomes for individuals are facilitated by:
a. internal systems
b. processes
c. agreed ways of working
d. individuals and others being involved in the decision-making process
AC2.12 plan for the following:
a. improvements to internal systems
b. improvements to processes
c. improvements to agreed ways of working
AC2.13 lead implementation for the following:
a. improvements to internal systems
b. improvements to processes
c. improvements to agreed ways of working
LO3 be able to lead a culture that supports innovation and change to improve outcomes for individuals
Assessment criteria
The learner can:
AC3.1 outline the meaning of the following terms in relation to adult care:
a. culture
b. innovation
c. change
d. transformation
AC3.2 evaluate the achievement of outcomes for individuals to identify where improvements could be made
AC3.3 work with others to identify the following opportunities for service improvement through:
a. transformation
b. innovation
AC3.4 utilise the expertise of individuals and/or others in respect of:
a. driving innovation
b. driving improvement
c. driving change
Range
AC3.4 Others: the learner is to ensure that the others are recognised for their abilities to contribute to innovation/improvement/change
LO4 Understand how to implement effective change in Adult Care
Assessment criteria
The learner can:
AC4.1 explain the term ‘change management’ in adult care
AC4.2 explain models of best practice in ‘change management’
AC4.3 describe the processes of ‘change management’
AC4.4 describe tools and skills needed to inspire change, development and innovation across the setting/service
AC4.5 outline the range of external drivers for change in adult care
AC4.6 describe how external drivers for change impact on adult care setting/services
AC4.7 explain the following in respect of implementing effective change:
a. success factors
b. barriers
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